How a Global Law Firm Cut Discovery Costs 64% with Generative AI
When a top-twenty global law firm faced mounting pressure from corporate clients demanding more predictable discovery costs and faster case resolution timelines, leadership recognized that incremental process improvements would prove insufficient. Their litigation practice had built a strong reputation in complex commercial disputes and antitrust matters, but rising case complexity meant discovery costs were consuming an increasingly unsustainable portion of client budgets. With several key clients openly exploring alternative legal service providers offering technology-enabled discovery solutions, the firm needed to demonstrate they could compete on both legal expertise and operational efficiency. What followed was an eighteen-month transformation that would fundamentally reshape how the firm approached e-discovery across its global practice. By strategically deploying Generative AI in Legal Operations , specifically targeting document review, privilege logging, and issue spotting wor...